Fall 2020 RRCU Chronicle
International Credit Union Day
On October 15, 2020, Red River Credit Union will join with 56,000 credit unions around the world in celebration of International Credit Union (ICU) Day®. There are 200+ million credit union members around the world—more than 100 million in the U.S. alone—and RRCU joins them in celebration of the not-for-profit cooperative spirit that all credit unions share.
Each year we come together to celebrate International Credit Union Day (ICU Day) to raise awareness about what it means for members around the world to have a credit union as their financial partner. This year's global health crisis has been trying for many communities around the world, but credit unions stayed true to their cooperative principles and stepped up during this time of economic uncertainty. Hope is a global resource that everyone has a right to feel and experience. This year's ICU Day theme “Inspiring hope for a global community” reflects how credit unions contribute to a brighter future by providing financial empowerment to people all over the world through financial services, education and support.
Our Summerhill Road branch in Texarkana, Texas will hold a shredding event from 2PM-5PM on October 15th. We hope you'll join us and shred all your outdated and unneeded documents. Shredding services provided by Sustainable Services.
Copyright 2020 Credit Union National Association Inc. Information subject to change without notice. For use with members of a single credit union. All other rights reserved.
The New Visa® Platinum Rewards Card is Here!
It's the card we've been waiting for, and now it's here!
Red River Credit Union is now offering a Rewards Card where you'll earn 1 point for every $1 you charge on the card. Throughout the year we will offer special points values giving you the opportunity to earn even more points. You will be able to make special purchases or receive cashback for your points, too. To learn more about the new Red River Credit Union Visa Platinum Rewards Credit Card, Click Here!
Not interested in Rewards? We still offer our Red River Credit Union Visa Platinum Credit Card at a great Introductory Rate of 4.9% APR* Click Here for details.
*APR=Annual Percentage Rate. 4.9% introductory rate for the first six months, with approved credit. After that, your APR will be 8.15% to 17.15%, based on your creditworthiness. This APR will vary with the market based on the Prime Rate. If payment is late once or otherwise in default during the 6-month introductory rate period, the 4.9% introductory rate will adjust to the variable rate of 8.15% to 17.15% based on credit score and history, and will vary with the market based on the Prime Rate Index. Rates are subject to change without notice.
CardSwap for Debit and Credit Cards
One Less First World Problem
The majority of us have a lot of streaming, shopping, listening, viewing, and other online services right at our fingertips. But updating the payment method for so many services when we lose our card or the old one expires can be time-consuming and frustrating.
Luckily, Red River Credit Union has a way to help you make payment updates easier and quicker with CardSwap.
CardSwap lets you update all your favorite digital services, like Netflix, Amazon, and more*—at the same time, in the same place—saving you valuable time and hassle. This makes it easier to replace lost cards, or to open and use new accounts. It's just 4 easy steps:
- Log into RRCU Online Banking
- Select CardSwap under Services menu
- Enter your debit/credit card information
- Provide your login details for your service providers
That's it! CardSwap will do the work when your card number changes again. That means less time updating, and more time streaming, watching, shopping—and doing all the things that you love doing.
Click Here to learn more, check out the FAQs below or ask a Red River Credit Union representative today.
*None of the listed companies are associated with, sponsor, or endorse this product.
All New Location Map
We now have a top-of-the-line location mapping service for branches, ATMs, and surcharge-free ATM networks, providing accurate and up-to-date location information. You'll enjoy these fantastic features and more:
- Search with predictive text autocomplete, ‘find me’ geolocation, search filters, directly connect to your navigation app.
- View hours displays and clear open/closed indicators let you know when each location is open.
- Experience responsive layouts, features, info panels, pop-ups, lists, and more actively respond and adapt to your device.
- Use captivating angled birds-eye-view, 3-D building models, and convenient zoom reset and navigation controls.
This new location mapping service, powered by Wave2, will ensure a more powerful, informative, and convenient web and mobile experience for you.
Holiday Loans are Here Again
The holidays can be stressful, especially with a pandemic. Some may be tempted to get a payday or title loan to help cover expenses, but those loan types are most often very expensive. After you add up how much interest and/or fees you'd pay with a payday or title loan, we are confident you'll opt for a Holiday Loan from Red River Credit Union instead. Now through December 31st, you can apply for a Holiday Loan from Red River Credit Union online (here), use our mobile app, in person, or call direct at 903-735-3149. We are looking forward to making your holidays brighter.
2020-2021 Student Tellers
We’re all wired differently. Our passions, our fears, and our dreams are different. When we hear the word money, we all have unique thoughts and emotions too. It’s all about the behaviors and attitudes that we practice with money to determine whether we are building wealth or living paycheck to paycheck. What are you doing to make sure children and teens are learning to practice good behaviors that are related to money? What is RRCU doing to teach this to the youth of our service areas? To start, we have three Student Kiosk Branches, within our high schools, where students are able to open their own Varsity Account with RRCU. We hire students to be employed at these kiosks and process the transactions daily during lunch and before school. Students must be a junior or senior to apply and at each school location there may be other qualifications, such as being a part of the DECA program. Introducing to you our new student tellers for this school year: JaKeidon Brown – Liberty Eylau High School, Mya Ragland- Arkansas High School and Kandee Arnett- Texas High School. Returning from last school year: Katarina Jordan – Texas High School and Tanya Asencio – Liberty Eylau High School.
Support for Internet Explorer Has Ended
On October 6th, Red River Credit Union is ending support of Internet Explorer. The reason is Microsoft, the maker of Internet Explorer, stopped updating the browser over 3 years ago, meaning it’s no longer meeting modern standards for security or user experience. We take security very seriously, so we’re ending our support for this aging browser. This means that any of our account holders still using Internet Explorer will need to switch to a new browser to access Online Banking.
Internet Explorer users will see a notification as they log in to Online Banking. Modern, secure browsers like Google Chrome, Microsoft Edge, and Safari are free and easy to download; and you may even have another on your computer already. Simply use one of these browsers to log in to Online Banking. It’s that easy. It’s also safer and faster, and you’ll notice a better user experience.
Fraud Alerts and Tips Center
Did you know we have a Fraud Alerts and Tips Center on our Website?
Fraud is everywhere and often fraudsters try to gain access to your information and money when you least expect it. To help you fight fraud, we offer a General Fraud Alerts and Tips page found Here or search "fraud" on our website. To avoid scams in general, follow these guidelines for every account in your name, not just banking:
Stay vigilant and never share your passwords or PINs with anyone, including a relative or RRCU representative. An RRCU employee may only reset your password or PIN, not collect the information.
Always cover your hand when entering your Personal Identification Number (PIN) or password.
Review your accounts often to identify and report unauthorized transactions.
Stay up to date on new techniques being used by criminals (https://www.consumer.ftc.gov has some great information and alerts).
Reminder: To enhance security with online banking, users may be prompted to change their current password.
Odds and Ends
Safe Deposit Boxes
Remember rent is due for safe deposit boxes on January 1, 2021. The following branches have safe deposit boxes on site:
Texas – Summerhill, Atlanta, Clarksville, New Boston, Wake Village (Hwy 67), Richmond Road, Hwy 59, University, and Paris.
Arkansas – Hope and Nashville
Louisiana – Fern and Bastrop
Please contact the branch for current availability.
When ordering checks through an outside source, the account number must be listed a specific way; it is not just the member number. Account number format is 010XXXXXX0 (Xs are the member number). If the member number is less than 6 digits, extra 0s will go in front of the member number (ex. Member number 1234 would be 0100012340 on the check account line). If a member has multiple checking accounts under one membership, the 010 may be 020 and so on. In this case, please ask a branch representative to confirm the correct account number listing. Remember check numbering must end at 8999, then restart numbering.