Internet Fraud
Phishing Scams

  • Phishing is an internet scam in which email spam or pop-up messages are used to deceive you into divulging personal or financial information over the internet. Phishers will send you an email or a pop-up message that appears to be from a company that you deal with your credit card company, credit union or a government agency. The message usually requests that you update or validate account information and it will direct you to a website that looks just like the legitimate organization's website, but it isn't. The purpose of the bogus website is to deceive you into entering your personal information so the scammers can steal your identity and commit crimes in your name.
Protect yourself against "Phishing Scams"
  • If you get an email or pop-up message that asks for personal or financial information, do not reply. And don't click on the link in the message, either. Legitimate companies don't ask for this information via email. If you are concerned about your account, contact the organization mentioned in the email using a telephone number you know to be genuine, or open a new Internet browser session and type in the company's correct Web address yourself. In any case, don't cut and paste the link from the message into your Internet browser phishers can make links look like they go to one place, but that actually send you to a different site.
  • Never give your personal information via email. Red River Federal Credit Union will never request personal information via email.
  • If you want to update your information, go directly to our website by opening a new browser window, and typing www.rrfcu.com in the address.
  • Never go to our web site by clicking a link in an email. When entering personal account information, verify that you are on a secure website. If the website is secure, you will find "https" in the address and a closed padlock in your browser's toolbar.
  • Use anti-virus and anti-spyware software, as well as a firewall, and update them all regularly. Some phishing emails contain software that can harm your computer or track your activities on the Internet without your knowledge. Anti-virus software and a firewall can protect you from inadvertently accepting such unwanted files.

External Link Disclosure

By accessing this link, you will be leaving the Red River Credit Union's web site and entering a web site hosted by another party. Although Red River Credit Union has approved this as a reliable partner site, please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of Red River Credit Union's web site. The other party is solely responsible for the content of its web site. We encourage you to read and evaluate the privacy and security policies on the site you are entering, which may be different than those of Red River Credit Union.

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External Link Disclosure

This link is for former Shreveport Federal Credit Union members only. If you clicked on this link in error click CANCEL to return to the Red River Credit Union website.

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